Money
What Revyufy bills you
The four usage meters, monthly invoices, and what happens if one is overdue.
Revyufy bills you monthly, in arrears, based on usage. Your rates were set when your account was approved; if they change, we'll notify you by email and in the owner hub. See them any time under Billing.
The four meters
| Meter | What counts |
|---|---|
| Active learners | Learners with an active enrollment who opened your center on the web or in the app during the month. Suspended learners and visitors who never enrolled don't count. |
| Storage | The most storage you used on any day of the month — videos, PDFs and other files. |
| Streaming | Video actually watched, in GB. |
| Mobile learners | Learners who had app access at any point in the month. See The Revyufy mobile app. |
If a rate changes during the month, both rates are applied pro rata by day.
Separately from this invoice, a Revyufy fee is taken from each learner payment before it reaches you — see Earnings and payouts.
Invoices
At the end of each month you get an invoice, with a PDF, on the Billing page and by email. It's due after a grace period, usually 14 days.
If an invoice is overdue
- After the due date the invoice is overdue, and the owner hub shows a banner counting down to suspension, with Pay now.
- If it stays unpaid past the grace period, your account is suspended: learners and staff can't sign in to your centers until it's paid.
- Access comes back automatically once every overdue invoice is paid.
Cancelling
To cancel, email us at the address below. Your centers stay open until the end of the current billing period, and a final invoice covers that period's usage. About 30 days later your centers, content, videos and files are permanently deleted — if you need a copy of anything, ask us before you cancel. Billing and payment records are kept for tax purposes.
Still need help?
Learners: questions about a program, schedule or refund go to your review center — open Help on its website. For your account, the app, or running a center on Revyufy, contact us: